White Elephant Co. Rentals FAQs
Please read below for FAQs. We are located in South Sacramento, CA, and serve the surrounding areas of the Central Valley and SF Bay. Local client pickup at our South Sacramento location is welcomed and encouraged. Delivery is fee-based and is available dependent upon date, time, and location. Email us directly for more information or to reserve: email@example.com.
How do I go about renting?
Please EMAIL US HERE after you have chosen a date and booked a venue (or location). We will determine availability of your favorite pieces according to your date(s).
How do I contact you?
You can EMAIL US HERE, or through the White Elephant Co. Etsy shop/Facebook/Instagram messaging.
When should I reserve it?
We recommend reserving your favorite item(s) as early as possible. All rental items are subject to availability and may be limited in quantity.
How do I secure rental reservations?
A security deposit plus 50% percent of rental item cost is required for all reservations along with a signed rental agreement. Full payment is due 7 days before the event/staging.
Can I rent items from the shop inventory on White Elephant Co.?
Unfortunately, we do not rent out shop inventory. We do often have collections of vintage items so if you are looking for something in particular, please do not hesitate to ask.
How much are the rental pieces?
Please contact us directly for prices and quotes by EMAILING US HERE.
Can I pick up?
Yes, pickups are welcomed. Our rental inventory is located in South Sacramento. However, all orders will have to be approved for pickup due to the delicate nature of some pieces.
Do you deliver?
Yes, delivery is fee-based and dependent upon availability. Delivery charges are determined by location/mileage, order size and quantity, and special handling and/or set up.
Do I have to clean the items before returning?
Yes. Glassware and utensils are always cleaned prior to rentals, and should return cleaned and packed in its original container. Furniture and textile items will be assessed for cleaning fees if it is returned dirty, stained, or damaged.
Furniture rental exclusions
Because of the nature of wicker, brass, and upholstered furniture, these furniture items may not be available to rent depending upon outside elements. These rental items are prohibited during outdoor events with rain and/or snow in the forecast. All furniture pieces cannot be left outside overnight. Please contact us for further information.
Can I see the pieces in person?
Yes, absolutely! Please contact us to schedule a viewing.
CLICK HERE to email us!
Follow us on Instagram for updates and sneak peeks: @whiteelephantco